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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barry Smith

Barry Smith

December 4, 2025

5  out of  5
rating by Barry Smith
"OA, Jennifer and team are always so responsive and supportive when it matters most. Their pricing seems to be extremely fair and the team is extremely knowledgeable in getting my family and I the best, most practical solutions (at a fair price)...would certainly recommend OA and his team to friends and family!"
We responded:
"Hi Barry, I really appreciate your review! I am delighted to know you had a great experience with my office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best regards, OA Paul, STATE FARM."
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jkevin smith

December 4, 2025

5  out of  5
rating by jkevin smith
"I needed help with sending hazard insurance information to my mortgage company before they purchased insurance for me at a higher rate. Jennifer provided information in lightening speed and matter was resolved. She is always very professional and anytime I contact her she always responds in a timely manner. I highly recommend OA Paul State Farm because they are subject matter experts when it comes to insurance and their rates are VERY competitive!!! J. Kevin Smith"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marge Marli

December 4, 2025

5  out of  5
rating by Marge Marli
"Always available to help with any questions I may have. His staff is always pleasant and knowledgeable."
We responded:
"Hi Marge, I am thrilled to know you had a positive experience with my office. Your satisfaction is my top priority! I look forward to continuing to support your insurance needs. OA"
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Jeremiah Rogers

December 2, 2025

5  out of  5
rating by Jeremiah Rogers
"Very responsive to address customer concerns."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandi Liss

October 20, 2025

5  out of  5
rating by Sandi Liss
"OA Paul had gotten in touch with me about raising my home insurance. Just knowing that he is aware of the home pricing around me and my need to increase mine was comforting."
We responded:
"Hi Sandi, It was great talking with you. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jillian Nikerle

October 12, 2025

5  out of  5
rating by Jillian Nikerle
"Our account rep, Bryton, has been beyond helpful in assisting us with our car and renters insurance. He always provides quality customer service, is very responsive and thorough, and educates us on other resources (life insurance, etc) we can utilize through Statefarm. We have had nothing but an amazing experience with Bryton and the Malvern Statefarm team!"
We responded:
"Hi Jillian, Thanks so much for giving us the opportunity to take care of all your insurance needs. Bryton and all the members of my team are eager to help. It's our pleasure talking with you and providing you with a complete approach to protecting you and your family. Please let me know if you have any questions. Best Regards, OA"
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Carl London

October 9, 2025

5  out of  5
rating by Carl London
"Every encounter with these people is an absolute pleasure.I would recommend this establishment to anyone seeking insurance of any sort.....Home, Auto, Etc......Forsure the best jn and around Southeastern Pa."
We responded:
"Hi Carl, We love talking with you and providing you with excellent service. Thanks so very much for choosing OA Paul State Farm. Best, OA"
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Mary Bernotas

October 6, 2025

5  out of  5
rating by Mary Bernotas
"My State Farm rep Bryton was fabulous! I’ve never walked through an easier insurance process. He saved me money, handled everything quickly, and is so easy to get a hold of. Highly recommend!"
We responded:
"Hi Mary, Thanks so much for the opportunity to take care of your insurance needs. We really appreciate you. Bryton and all the other members of my team are eager to help protect you and your loved ones. Best Regards, OA"
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Glenn Blumenthal

September 30, 2025

4  out of  5
rating by Glenn Blumenthal
"I’ve been working with OA Paul and his team for the past couple of years, and it’s been nothing short of stellar. Every time I’ve had questions—about auto, home, or changing policies—they’ve been responsive, clear, and customer-first. A few things that stand out: They listen first, then make recommendations rather than pushing products. They follow through. When I had a claim, OA stayed in touch and made sure I understood each step. They’re trustworthy. I feel confident they’ve got my back and are looking out for me, not just making a sale. If you want an insurance agent who treats you like more than a number, I wholeheartedly recommend OA Paul."
We responded:
"Hi Glenn, It's our pleasure to take care of your insurance needs. You are a valued customer and what is best for you is our only focus. We truly appreciate your business. OA"
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Justin Hancock

September 23, 2025

5  out of  5
rating by Justin Hancock
"Love the service so easy to talk to the staff… Bryson is that guy"
We responded:
"Hi Justin, So glad that we were able to take care of your insurance needs. We love talking with you and all our customers. We appreciate you!!! OA "
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Saji Mattamana

June 23, 2025

5  out of  5
rating by Saji Mattamana
"OA and Bryton have been very prompt and helpful for all my insurance needs and State Farm policies have saved me money compared to my previous carriers. Looking forward for many years with OA, Bryton and Statefarm."
We responded:
"Hi Saji, Thanks so much for the opportunity to partner with you. Its our pleasure to provide your insurance needs. Please, let us know if there is anything else we can do. Have a wonderful day. Best Regards, OA"
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Norman Ford

May 3, 2025

5  out of  5
rating by Norman Ford
"Never had any face to face contact with OA but he’s always been most helpful in dealing with him online in getting necessary things done. Thank you!"
We responded:
"Hi Norman, It's always a pleasure talking with you. I would like to have you visit my office and introduce you to my team. Let me know a convenient time and we will make it happen. I appreciate you!!! Best regards, OA"
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Michael Smith

April 11, 2025

5  out of  5
rating by Michael Smith
"It's an honor to have OAPaul as my insurance agent i want to thank his team for all the help they provide to my questions thank again keep up the good works"
We responded:
"Michael, Thanks so much for choosing OA Paul State Farm. We are honored to partner with you. Have a wonderful rest of your day and let me know if you need anything. Best regards, OA"
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Miss Elisa K.

March 6, 2025

5  out of  5
rating by Miss Elisa K.
"I've worked with OA and his team for years. They are always kind and knowledgeable. They have helped in making hard situations easier to deal with. I will continue to work with OA for all of my insurance needs."
We responded:
"Hi Elisa, Thanks so much for choosing OA Paul State Farm. We are so honored to partner with you. I look forward to continuing to provide you with exceptional service and value. Have a wonderful rest of your day. Best Regards, OA Paul, STATE FARM."
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Marissa McConnell

February 11, 2025

5  out of  5
rating by Marissa McConnell
"Oa Paul and Bryton Henry make a great team and I really enjoy having them as my insurance agents. They are polite, kind, friendly, efficient and get the job done right. What more could you ask for?"
We responded:
"Hi Marissa, It was great chatting with you. Thanks so much for choosing OA Paul State Farm for your insurance. Please let us know if you have any questions at all. All the best, OA"
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Cailee Koehler

February 5, 2025

5  out of  5
rating by Cailee Koehler
"This agency was super helpful covering all my insurance needs. Bryton is the best!"
We responded:
"Hi Cailee, Thanks for giving us the chance to take care of your insurance needs. Bryton is an amazing, caring and thorough team member. We look forward to chatting with you again soon. Best Regards, OA"
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Justin Bromley

January 29, 2025

5  out of  5
rating by Justin Bromley
"This place has great agents, Bryton especially! He was able to get a reasonable quote for me and my wife in a timely matter without any hassles!"
We responded:
"Hi Justin, I appreciate your review! Bryton is an amazing team member. I am delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best regards, OA"
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Kellen Hill

January 28, 2025

5  out of  5
rating by Kellen Hill
"I have been with OA and State Farm for years and they have been great!"
We responded:
"Hi Kellen, It's been a pleasure being your insurance agent. Please let me know how we can continue to provide you with exceptional service. Have a wonderful day. OA"
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John Nilon

January 21, 2025

5  out of  5
rating by John Nilon
"I'm not sure how often one genuinely likes and values their relationship with their insurance agent, though I've found OA to be a dependable resource. He's listens closely then provides objective guidance to inform our choices. I highly recommend him."
We responded:
"Hi John, I am honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Benventano

October 22, 2024

5  out of  5
rating by Dan Benventano
"OA is awesome, super professionally, knowledgeable and always get back to me the same day. I was recently involved in a minor fender bender and OA helped me with the claim process and frequently checked on the status of the claim and my situation. OA is stellar and my family and I truly love having him as our State Farm Agent!"
We responded:
"Dan, It's a real pleasure to be there for you and your family. Talking with you always makes my day. I appreciate you. "
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Mark Cheshire

October 21, 2024

5  out of  5
rating by Mark Cheshire
"OA Paul has been excellent in helping me with my car & home owners insurance questions. I’ve been with State Farm since 1980 & he’s been fabulous. Jon M. Cheshire"
We responded:
"Jon, I completely enjoy speaking with you. Thanks so much for the opportunity to partner with you. Much appreciated, OA"
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Matt Abbonizio

September 17, 2024

5  out of  5
rating by Matt Abbonizio
"Stellar, friendly, and professional customer service from OA and his staff. My transition from previous insurance carrier to State Farm was handled quickly and efficiently."
We responded:
"Hi Matt, You are awesome. I love the chance to talk with you. Much appreciated. OA"
Profile photo of Barry Smith

Barry Smith

July 31, 2024

5  out of  5
rating by Barry Smith
"Spoke with OA this AM to discuss premium increase for my homeowners insurance policy. After our conversation, I totally understood the increase and appears reasonable and in line with cost of labor/construction costs in today's market net of my bundling discounts including my good credit & no small claims over my 38 years as a SF customer. OA makes you feel like you are his only customer given the level of detail he provides!! Thanks OA!! Barry"
We responded:
"Hi Barry, It's always a pleasure speaking with you. Thanks so much for the opportunity to take care of your insurance needs."
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erica connor

March 13, 2024

5  out of  5
rating by erica connor
"OA has been nothing but professional and extremely helpful when I needed his assistance. He responds to my texts immediately and the issue, concern or question is resolved. I thank you and State Farm is the best insurance company!!"
We responded:
"Erica - It's a true pleasure talking with you, and I am honored that you gave me and my agency this opportunity to take care of your insurance needs. I look forward to being their when you need us."
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Covenant Lives

August 11, 2023

5  out of  5
rating by Covenant Lives
"OA operates at the highest level of professionalism and his leadership is revealed in his sales and service representatives. From the first hello, they go above and beyond under promising and over delivering exceptional service . As a business owner and customer I truly feel I am in good hands!"
We responded:
"Hi Portia Thanks so much for the excellent rating. We really appreciate you."