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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicholas Cifelli

Nicholas Cifelli

May 6, 2026

5  out of  5
rating by Nicholas Cifelli
"OA and his crew have always been responsive and helpful in taking care of my insurance needs. Very easy to work with and good advocate to have on your side"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Charles Benjamin

May 4, 2026

5  out of  5
rating by Charles Benjamin
"OA compared my old policy with State Farm line for line. Made adjustments where he thought necessary. Very knowledgeable and professional. Couldn’t ask for a better agent. Would recommend him to anyone."
We responded:
"Charles, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. I appreciate you."
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Zachary Sahker

April 22, 2026

5  out of  5
rating by Zachary Sahker
"OA Paul has always been responsive to our home and auto insurance needs. Although we have been tempted to switch companies due to minimally lower rates, our agent and company support have given us confidence to stay with what works well. Thanks for doing a great job managing our account."
We responded:
"Zachary, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Victoria Watson

April 21, 2026

5  out of  5
rating by Victoria Watson
"I absolutely love working with this branch of State Farm! OA and his team are very responsive and helpful whenever I need them! I recently added on auto insurance for my new vehicle and it was such a seamless and easy process. I love working with with this team and will continue doing so!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Malvern to know that you had such a wonderful experience with us here on State Farm Agent OA Paul’s Team."
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Nancie R

April 20, 2026

5  out of  5
rating by Nancie R
"I need i surance for my apartment with a long distance relocation. Femi was amazing. Beat the other rates and service! Glad i was referred to him."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent OA Paul’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Catherine Kabiru

April 20, 2026

5  out of  5
rating by Catherine Kabiru
"Olu was very helpful, professional and personable. He explained all the details and answered all the questions I had. I would definitely recommend him to my colleagues."
We responded:
"Thank you for taking the time to leave such a great review, Catherine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Marilou Watson

April 20, 2026

5  out of  5
rating by Marilou Watson
"OA Paul was extremely helpful considering all possibilities when providing me with a quote for both my home and automobiles. The insurance policy I had previously had increased to more than $2000 per year. OA was able to help me save at least that much by asking me pertinent questions that led to multiple discounts. I highly recommend seeking out a quote from OA who is very patient and knowledgeable about what he does!"
We responded:
"Hi Marilou, Thanks so much for giving us the chance to get you a money saving quote for your home and auto. Excellent service and great value are the hallmarks of the relationship we have with all our customers. Have a wonderful day and let me know if you have any questions. OA"
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Darshan Kulkarni

April 20, 2026

5  out of  5
rating by Darshan Kulkarni
"Femi is great and has been a great resource for several insurances I have. I have already been recommending him to friends."
We responded:
"Thank you for the fantastic review, Darshan! We are always here to help with your insurance needs here in Malvern . "
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Benjamin Battaglia

April 11, 2026

2  out of  5
rating by Benjamin Battaglia
"Whatever you do, don't ever get in an accident on a Saturday, or after hours, because you will sit through endless automated AI slop. I've been with this branch of state farm since Stacey Daniel's was running it (amazing guy) and honestly this is the last straw, this place has changed, prices sky rocketed, and the customer service has fallen off the boat. The only reason I give 2 stars is in memory of Stacey Daniel's and Barbara Ferretti. A little suggestion for state farm: If you are going to charge people exuberant amounts of money for insurance that they will hopefully never use, MAKE IT EASY TO USE WHEN YOU HAVE TO!"
We responded:
"Hi Ben, Thank you for taking the time to share your experience. I am truly sorry to hear about the frustration you've faced, especially during such stressful moments like an accident. I understand how important it is to have prompt, personal support when you need it most, and I regret that recent system updates have not met your expectations. I appreciate your loyalty over the years and your kind words about Stacey Daniel and Barbara Ferretti. Your feedback is invaluable, and I will share it with the team to attempt to improve our after-hours service, streamline claims support, and ensure better experiences for all customers moving forward. As we discussed this morning, exceptional service and partnership is my goal and will continue to take your feedback seriously. OA"
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Melissa Kennedy

April 8, 2026

5  out of  5
rating by Melissa Kennedy
"OA and his team have been such a help and a pleasure to work with. Always looking for ways to keep my costs low. Highly recommend."
We responded:
"Thank you for the amazing review, Melissa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Andrew Belfiglio

April 8, 2026

5  out of  5
rating by Andrew Belfiglio
"OA and his team were quick, responsive, and got us a good deal on home and auto. The home insurance was part of a home purchase and OA's timeliness and thoroughness gave the lender everything they needed to keep things on track."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Barry Smith

March 19, 2026

5  out of  5
rating by Barry Smith
"Spoke with OA this AM to discuss premium increase for my homeowners insurance policy. After our conversation, I totally understood the increase and appears reasonable and in line with cost of labor/construction costs in today's market net of my bundling discounts including my good credit & no small claims over my 38 years as a SF customer. OA makes you feel like you are his only customer given the level of detail he provides!! Thanks OA!! Barry"
We responded:
"Hi Barry, It's always a pleasure speaking with you. Thanks so much for the opportunity to take care of your insurance needs."
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Shaun Small

February 17, 2026

5  out of  5
rating by Shaun Small
"Femi is an honest broker who looks out for the best interest of his clients. A true professional."
We responded:
"Shaun, Thanks so much for giving me the opportunity to provide your insurance needs. I appreciate you. "
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Rose Umana

January 15, 2026

5  out of  5
rating by Rose Umana
"I’m completely happy with This Agency. Very responsive , very caring, My Company and I are here for good lol"
We responded:
"Hi Rose, It's a pleasure for my team and I to partner with you and to take care of your insurance needs. We love chatting with you as well. Best Regards, OA Paul"
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Naomi Muhlberg

January 13, 2026

5  out of  5
rating by Naomi Muhlberg
"OA and his team are great and very on top of things. They helped my husband and I recently combine our individual policies into one payment plan and did a comprehensive review of our coverage to make sure we had what we needed as well as all of the applicable discounts. Highly recommend OA for your insurance needs."
We responded:
"It was a pleasure speaking with you, Naomi. Thanks so much for trusting us to take care of your insurance needs. Best Regards, OA Paul, STATE FARM."
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Valen Cianci

January 6, 2026

5  out of  5
rating by Valen Cianci
"This agency is fantastic and patient"
We responded:
"Hi Valen, It's an honor to take care of your insurance needs. Let us know if there is anything we can do to continue to help. OA"
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Allison Viguers

December 23, 2025

5  out of  5
rating by Allison Viguers
"I have auto insurance through OA Paul + team and I’ve had many amazing experiences with them. Jennifer and Bryton have been such a great help over the past few days with getting a new car and adding my husband to my policy. Thanks everyone!"
We responded:
"Hi Allison, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Barry Smith

Barry Smith

December 4, 2025

5  out of  5
rating by Barry Smith
"OA, Jennifer and team are always so responsive and supportive when it matters most. Their pricing seems to be extremely fair and the team is extremely knowledgeable in getting my family and I the best, most practical solutions (at a fair price)...would certainly recommend OA and his team to friends and family!"
We responded:
"Hi Barry, I really appreciate your review! I am delighted to know you had a great experience with my office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best regards, OA Paul, STATE FARM."
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jkevin smith

December 4, 2025

5  out of  5
rating by jkevin smith
"I needed help with sending hazard insurance information to my mortgage company before they purchased insurance for me at a higher rate. Jennifer provided information in lightening speed and matter was resolved. She is always very professional and anytime I contact her she always responds in a timely manner. I highly recommend OA Paul State Farm because they are subject matter experts when it comes to insurance and their rates are VERY competitive!!! J. Kevin Smith"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Marge Marli

Marge Marli

December 4, 2025

5  out of  5
rating by Marge Marli
"Always available to help with any questions I may have. His staff is always pleasant and knowledgeable."
We responded:
"Hi Marge, I am thrilled to know you had a positive experience with my office. Your satisfaction is my top priority! I look forward to continuing to support your insurance needs. OA"
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Jeremiah Rogers

December 2, 2025

5  out of  5
rating by Jeremiah Rogers
"Very responsive to address customer concerns."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandi Liss

October 20, 2025

5  out of  5
rating by Sandi Liss
"OA Paul had gotten in touch with me about raising my home insurance. Just knowing that he is aware of the home pricing around me and my need to increase mine was comforting."
We responded:
"Hi Sandi, It was great talking with you. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jillian Nikerle

Jillian Nikerle

October 12, 2025

5  out of  5
rating by Jillian Nikerle
"Our account rep, Bryton, has been beyond helpful in assisting us with our car and renters insurance. He always provides quality customer service, is very responsive and thorough, and educates us on other resources (life insurance, etc) we can utilize through Statefarm. We have had nothing but an amazing experience with Bryton and the Malvern Statefarm team!"
We responded:
"Hi Jillian, Thanks so much for giving us the opportunity to take care of all your insurance needs. Bryton and all the members of my team are eager to help. It's our pleasure talking with you and providing you with a complete approach to protecting you and your family. Please let me know if you have any questions. Best Regards, OA"
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Carl London

October 9, 2025

5  out of  5
rating by Carl London
"Every encounter with these people is an absolute pleasure.I would recommend this establishment to anyone seeking insurance of any sort.....Home, Auto, Etc......Forsure the best jn and around Southeastern Pa."
We responded:
"Hi Carl, We love talking with you and providing you with excellent service. Thanks so very much for choosing OA Paul State Farm. Best, OA"
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Mary Bernotas

October 6, 2025

5  out of  5
rating by Mary Bernotas
"My State Farm rep Bryton was fabulous! I’ve never walked through an easier insurance process. He saved me money, handled everything quickly, and is so easy to get a hold of. Highly recommend!"
We responded:
"Hi Mary, Thanks so much for the opportunity to take care of your insurance needs. We really appreciate you. Bryton and all the other members of my team are eager to help protect you and your loved ones. Best Regards, OA"